Terms and Conditions

Terms and conditions to by services of BarcelonaWalking

Terms and conditions to by services of Barcelona Walking please read carefully before submit your request in order to avoid misunderstanding.

Shopping

Please mention the service date in the order notes.

Children

The specified price on our tours is for a determinate group people. Children 10 to 16 have a 50% discount, provided that there are at least three people or more in the group.

Price

The price of our service includes:

Private and exclusive transportation from the meeting point within Barcelona’s metropolitan area to the excursion’s starting point and return.Should the meeting point be located outside Barcelona’s metropolitan area, then transportation is not included.
Guide service. Unless before announced, the guide will be exclusively with the group.
Briefing and cartographical GPS locating.
Water and snacks.
Personal insurance.
Taxes.

The price of our service does NOT include:

Meals.
Tickets for paid attractions or museums.
Funiculars and aerial transportation in the trip to Montserrat.
Other services not mentioned in description walk.

Reservation

We accept reservations up to 36 hours prior to the beginning of the activity.
In order to make a reservation on-line, you have to completely fill out the booking form, indicating the desired route, date, meeting point and providing the required personal information.
On the same form you will have to pay the total amount in full. See options in the cart form.
Once payment is confirmed to you by e-mail, your reservation for the service will be completed and booked for the specified date.
In the event that the group becomes larger, or you decide any service modification, you will need to notify us via email (info@barcelonawalking.net) at least 36 hours prior to the activity.

Cancellation policy

All Cancellations made over one month prior to the reserved date will be fully reimbursed.
Cancellations made between a month prior to the reserved date will be refunded 50% of the total.
Other Cancellations made less that ten days prior to the activity and not entitled to any sort of refund.
If due to weather conditions, the activity needs to be cancelled, and should it be impossible to reschedule, then there will be a full refund.
If due to weather conditions the activity needs to be cancelled during the same, participants are not entitled to any kind of refund.
In the event that the customer does not show up at the meeting point, at the arranged time, then the service will be cancelled and will not be reimbursed.